MIT Sloan School of Management

A new study by Prof. David Rand and his colleagues has found that chatbots, powered by generative AI, can help people abandon conspiracy theories, reports Rebecca Ruiz for Mashable. “Rand and his co-authors imagine a future in which a chatbot might be connected to social media accounts as a way to counter conspiracy theories circulating on a platform,” explains Ruiz. “Or people might find a chatbot when they search online for information about viral rumors or hoaxes thanks to keyword ads tied to certain conspiracy search terms.” 

Writing for Forbes, Peter Evans PhD '05 identifies used electric vehicle (EV) batteries as the next billion-dollar circular marketplace, noting the possibility of significant search, bargaining and enforcement cost savings. Given large volumes of used batteries won’t be available soon, he acknowledges risk, but “creating a successful national circular EV battery marketplace can be not only a billion-dollar opportunity but an important step toward a more sustainable and resource-efficient future,” he argues.

Prof. Deborah Ancona provides advice for the new Starbucks CEO in an interview with Fast Company’s Nicole Gull McElroy. Recommending the “sensemaking” leadership strategy, she says “you need to understand the company culture, its business model, its customers…even if you have been successful at one company, there is a need to learn, or ‘sensemake,’ about your new place.”

Researchers at MIT have found that knowledge spillovers are more likely to occur when people are within 20 meters of one another, reports Tracy Brower for Forbes. Knowledge spillover “can occur intentionally—when you ask a question or gather around a white board to work through issues,” explains Brower. “Or it can be unintentional—when you’re near your team and you overhear a great idea or get passive exposure to the work going on with others.” 

Prof. Stuart Madnick speaks with CNBC reporter Cheryl Winokur Munk about the growing risk of "malvertising" – a new cyberattack technique that places online ads for malicious purposes. “You see something appearing on a Google search, you kind of assume it is something valid,” says Madnick. “You should assume that this could happen to you no matter how careful you are.”

Writing for Project Syndicate, Research Scientist Christian Catalini contributes to a Project Syndicate opinion piece makes the case for implementing cryptocurrency regulation that favors “builders over speculators.” Catalini and his co-authors write: “At the end of the day, policymakers in Washington must come together and draft new rules, rather than trying to squeeze crypto use cases into laws from nearly a century ago. And the industry, for its part, needs to tackle the many problems that traditional financial services and crypto leaders have long ignored.” They add: “The upside, much like in the early days of the internet, is a technology that can restore competition to sectors that haven’t seen it in decades.” 

Prof. Kristin Forbes speaks with Reuters reporters Ann Saphir and Howard Schneider about the Federal Reserve’s decision to lower borrowing costs. “It's not one thing that causes everyone to move,” says Forbes. “It's different people focus on different data, different indicators, different risks, and then they all end up in the same place.”

Prof. Kristin Forbes speaks with Associated Press reporter Christopher Rugaber about the Federal Reserve’s announcement declaring the end of the three-year inflation surge. “It really has been a remarkable success, how inflation went up, has come back, and is around the target,” says Forbes. “But from the viewpoint of households, it has not been so successful. Many have taken a big hit to their wages. Many of them feel like the basket of goods they buy is now much more expensive.”

Forbes contributor Peter High spotlights research by Senior Research Scientist Peter Weill, covering real-time decision-making, the importance of digitally savvy leadership and the potential of generative AI. High notes Weill’s advice to keep up. “The gap between digitally advanced companies and those lagging is widening, and the consequences of not keeping pace are becoming more severe. ‘You can’t get left behind on being real time,’ he warned.”

A new paper by MIT researchers has found that “aviation safety is improving by the decade,” reports Monica Pitrelli for CNBC. The paper “states that the risk of dying on a commercial flight globally was 1 per 13.7 million passenger boardings from 2018 to 2022 — a significant improvement from the decade before, and far cry from the one death for every 350,000 boardings that occurred between 1968-1977,” explains Pitrelli. 

Writing for The Boston Globe, Prof. Thomas Kochan explores how workers, unions, CEOs and politicians can all draw lessons from the Market Basket protests in 2014. "The key lesson for workers and unions is to draw on customers and citizens as allies and sources of power," writes Kochan. "If workers’ demands make sense, customers and community members will support them."

Senior lecturer Paul McDonagh-Smith speaks with Forbes reporter Joe Mckendrick about the history behind the AI hype cycle. “While AI technologies and techniques are at the forefront of today’s technological innovation, it remains a field defined — as it has from the 1950s — by both significant achievements and considerable hype," says McDonagh-Smith. 

Researchers at MIT are working toward training AI models “as subject-matter experts that ethically tailor financial advice to an individual’s circumstances,” reports Tanza Loudenback for Business Insider. “We think we’re about two or three years away before we can demonstrate a piece of software that by SEC regulatory guidelines will satisfy fiduciary duty,” says Prof. Andrew Lo. 

Prof. Thomas Kochan speaks with Boston Globe reporter Dana Gerber to reflect on the impact of 2014 Market Basket protests. Kochan, who co-authored a case study about the protests, says “it’s still the most unprecedented worker action that we’ve seen in our century. We’ve never seen a non-union group take action in support of their CEO, and hold that solidarity — from the executives to the clerks to the truck drivers — for six weeks. And to get the support of the customers was a remarkable achievement.”

Prof. Kristin Forbes speaks with Bloomberg reporters Jonnelle Marte and Reade Pickert about potential Fed rate cuts. “The last few years have been a wake-up call,” Forbes said. “You want to do a framework review that is robust to many different economic circumstances.”