![A new study finds generally higher prices with occasional sales mixed in will yield more revenue than consistently low prices, at least for fashionable goods. “The high-value customers will still buy the product,” Karen Zheng says. “They want to [avoid] this feeling of regret, which would occur if they wait now and then cannot get it in the future.”](/sites/default/files/styles/term_page__news_article/public/images/201605/MIT-Quantifying-Regret.jpg?itok=qLKeqfIg)
Watch your tone
Voice-analytics software helps customer-service reps build better rapport with customers.
Smarter driving, using your phone
App that rates drivers’ behavior yields promising safety results on the road.
Are you a “harbinger of failure”?
Study: Some consumers have an unerring knack for buying unpopular products.
Study: Climate strategy focused on local impacts is most effective with Americans
In a recent talk at MIT, David Konisky PhD '06 explains that the term "global warming" leaves many Americans cold.
What buyers want
MIT professors’ choice-modeling software predicts customer preferences for retailers.
“Moneyball for business”
Startup’s behavioral analytics on employees uncover ways to increase workplace productivity, satisfaction.
Fast, cheap, and under control
New book argues that inexpensive, employee-driven business experiments can help drive innovation.
Know thy banker — it could keep you solvent
Study shows banks that have good working relationships with their customers reduce loan defaults.
A new approach to negotiations
Book emphasizes importance of long-term, strategic thinking in negotiations
New insight into how people choose insurance plans
Study: Consumers avoid high-deductible plans if they expect to reduce their use of medical care.
Study: At most a third of us show a consistent approach to financial risk
Empirically rich new study finds most people alter their risk-management approach depending on the type of financial decision.
Study: Many Americans die with ‘virtually no financial assets’
Innovative research shows large divergence in retirement saving outcomes, with the single elderly faring worse than married couples.